Transparent pricing. Clear taxation.

General Sales Tax Information

ChairWellness sells massage chairs and related products through its online store. ChairWellness collects and remits applicable sales and use taxes when required by the laws governing the transaction.

Tax may apply to purchases of massage chairs, accessories, equipment and other taxable tangible personal property. The actual tax treatment depends on the product, transaction and applicable jurisdiction.

ChairWellness does not treat every transaction as subject to the same tax rate. The applicable tax is determined using the information available for the transaction and the applicable tax rules.

Florida Sales Tax

Florida's general state sales tax rate is 6% on taxable retail sales of tangible personal property, subject to applicable exceptions and exemptions.

Florida also permits counties to impose a discretionary sales surtax. When applicable, the surtax is generally determined according to the Florida tax rules applicable to the delivery of taxable goods into the relevant county.

As a result, two Florida customers may have different total tax amounts depending on their delivery locations.

ChairWellness will calculate and collect applicable Florida sales tax and discretionary sales surtax when ChairWellness is required to do so.

Florida Delivery Location

For taxable Florida transactions, the delivery location may affect the applicable discretionary sales surtax.

ChairWellness uses the customer's applicable delivery information to determine the jurisdiction used for tax calculation.

Customers should provide complete and accurate delivery information when placing an order because an incorrect address may affect the tax calculation and fulfillment of the order.

Sales Tax in Other States

ChairWellness may be required to collect sales or use tax on taxable purchases delivered to customers outside Florida.

Tax collection obligations may arise from applicable state law, including laws concerning physical presence, economic nexus, marketplace transactions or other applicable requirements.

Where ChairWellness is required to collect tax, the applicable tax will be calculated and collected during checkout.

Where ChairWellness is not required to collect a particular tax, the customer may nevertheless have an obligation to pay applicable use tax or other tax directly to the relevant taxing authority.

Online and Remote Sales

ChairWellness operates an online retail store and may make taxable remote sales to customers in multiple states.

For Florida remote sales, Florida law requires certain out-of-state retailers without a physical presence in Florida to register, collect, report and remit Florida sales tax and applicable discretionary sales surtax when the applicable statutory threshold is met.

ChairWellness will monitor its applicable tax collection obligations and will collect and remit taxes when required by the laws applicable to its transactions.

Taxable Massage Chairs and Products

Massage chairs and related tangible personal property sold by ChairWellness may be subject to sales or use tax depending on the applicable jurisdiction and transaction.

Tax treatment may also depend on whether a particular product, service, accessory or transaction qualifies for an exemption under applicable law.

ChairWellness does not represent that every product or transaction will be taxed in the same manner.

Shipping, Freight and Delivery Charges

ChairWellness may charge a delivery or freight fee for massage-chair orders. The standard nationwide delivery charge currently advertised by ChairWellness is $724.99, subject to the applicable product, destination and shipping terms.

The tax treatment of shipping, freight, transportation or delivery charges depends on the applicable tax law and the manner in which the charge is imposed and stated in the transaction.

ChairWellness will apply the applicable tax treatment to delivery and freight charges based on the governing rules for the transaction.

Customers should rely on the tax amount displayed at checkout for the applicable transaction rather than assuming that the delivery charge is always taxable or always exempt.

Tax-Exempt Purchases

Certain purchases may qualify for sales-tax exemption under applicable law.

A customer requesting tax-exempt treatment must meet the requirements established by the applicable taxing jurisdiction.

ChairWellness may request a valid exemption certificate, resale certificate or other documentation reasonably necessary to verify the exemption.

An exemption certificate does not automatically make a transaction tax-exempt. The exemption must be valid, applicable to the purchaser and applicable to the transaction under the governing law.

Resale and Business Purchases

Businesses purchasing massage chairs or related products for qualifying resale may be eligible for a resale exemption when the requirements of the applicable jurisdiction are satisfied.

ChairWellness may require appropriate documentation before applying a resale or other business-related exemption.

Customers are responsible for ensuring that any exemption claimed is valid for the intended use of the purchased products.

Checkout Tax Display

Before completing a purchase, customers should be able to review the applicable components of the order, including, where applicable:

• Massage-chair or product price.
• Applicable shipping or freight charge.
• Applicable sales tax.
• Applicable state or local tax.
• Applicable discounts or credits.
• Total amount due.

ChairWellness does not intentionally conceal applicable taxes or mandatory charges from customers before payment is completed.

Tax on Customer Invoices

Where required by applicable law, sales tax will be separately identified on the customer's invoice, receipt or other applicable transaction documentation.

The applicable tax amount may be shown separately from the product price and other transaction charges.

Customers should retain invoices and order records for their own accounting and tax purposes.

Customer Billing and Delivery Information

Customers are responsible for providing accurate billing, shipping and delivery information when placing an order.

Tax calculations may depend on the delivery address and other transaction information provided during checkout.

If information is incomplete or inaccurate, ChairWellness may need to correct the transaction information before fulfillment or update the applicable tax calculation when permitted or required by law.

Tax Corrections and Adjustments

If an applicable tax rate, delivery location, exemption, product classification or other transaction detail is determined to have been entered or calculated incorrectly, ChairWellness may correct the tax calculation in accordance with applicable law.

If a correction affects an amount already paid by the customer, ChairWellness will process any applicable adjustment, credit or refund in accordance with the applicable tax requirements and the payment method used.

Refunds, Returns and Sales Tax

If an order is cancelled, returned or otherwise refunded, the treatment of sales tax will be determined according to the applicable tax rules and the nature of the refund.

Where applicable law requires previously collected sales tax to be refunded or otherwise adjusted, ChairWellness will process the applicable tax adjustment.

The treatment of shipping, freight, delivery charges and associated tax may depend on the reason for the refund and the applicable law.

Nothing in this Sales Tax Policy limits any refund, cancellation, warranty or other right that cannot lawfully be waived.

Tax Invoices and Documentation

Customers may contact ChairWellness regarding invoices, receipts, order records or other tax-related documentation associated with their purchase.

ChairWellness's transaction records may include product charges, shipping or freight charges, applicable taxes, discounts, payments and other information associated with the order.

Customers should retain their purchase documentation where required for business, accounting or tax purposes.

Changes in Tax Laws and Rates

Sales and use tax laws, tax rates, exemptions, thresholds and administrative requirements may change over time.

ChairWellness may update its tax collection, calculation and reporting processes when necessary to comply with applicable law.

The tax charged on a particular order will be determined using the applicable tax rules for that transaction.

General Information — Not Tax Advice

This Sales Tax Policy provides general information about ChairWellness's approach to sales and use tax collection and disclosure.

This policy is not intended to provide individual tax, accounting or legal advice to customers.

Customers with questions about their individual tax obligations, exemptions or business purchases should consult an appropriately qualified tax professional or the relevant taxing authority.

Applicable Law and Policy Updates

ChairWellness intends to administer sales and use tax collection in accordance with the laws applicable to its transactions.

This policy may be updated when tax laws, rates, administrative requirements, products, delivery practices or ChairWellness's tax obligations change.

The version of this policy published on the ChairWellness website is the current version applicable to the website unless otherwise required by applicable law.